Simple
From integration, to communication, to results. Our services are designed with simplicity, benefiting both you and your customers.
Secure
You and your customers can trust us with company and personal information.
Harmonious
Every partnership begins with our DUET project management methodology. We develop, utilize, execute, and track the status of every customer and client relationship.

How We Do it

It all begins with placing the right people, in the right places, at the right time. Our clients benefit from our two American-based and accent-neutral contact centers located in Denver, Colorado, and Tempe, Arizona.  Both of theses cities produce some of the nation's finest motivated professionals seeking to grow and develop their careers and take our client's business to the highest level.

Additionally, our executive team is fully engaged with each of our client portfolios, we call this, executive level engagement.  We closely monitor KPI's and develop strategies to further fine-tune our approach in creating the ultimate customer service journey which increases retention, sales, and exceeds service metrics.

What We Do

 

Customer Service
We're harmonizing with your customers, amplifying the customer experience journey.
Sales
We carefully assess your customers needs and provide them with value.
Accounts Receivable Management
We reconnect with your past-due customers and inspire them to pay.
Market Analysis
We evaluate consumer trends, and provide the data necessary to stay ahead of them.
Tier 1 Technical Support
We quickly troubleshoot your customer questions and refer them to the best available technician.